Swarovski, leading manufacturer of precision cut crystal and a world-renowned brand that adds sparkle to everything from jewelry, watches, fashion accessories to couture fashion and state-of-the-art lighting technology, officially inaugurated its business services center in San José, Costa Rica. The new location will host the company’s Global Business Services (GBS) center in the Americas which will be built up gradually over the next years and in line with the company’s values.
The modern office opened doors on May 30th at a festive gathering. Currently, there are close to 30 people working in Swarovski’s Global Business Services. It will be gradually expanded during the next years.
The establishment of Swarovski´s Global Business Services in San José was announced by the company in October 2017.
The opening of the company’s GBS center in the Americas is part of a global initiative to ensure that the Finance & Administration function stays a high performing partner, positioned to support Swarovski’s ongoing success. As part of this initiative, selected activities of Swarovski’s Finance & Administration function that require a certain proximity to the American markets and teams will be bundled in Costa Rica.
The Vice-president of the Republic of Costa Rica, Epsy Campbell, said: “Swarovski’s Global Business Services center has established in Costa Rica thanks to our commercial platform, our investment climate and, overall, our human talent. We appreciate Swarovski’s trust in our country, and with no doubt, we will continue to improve our competitive advantages to stay as a strategic ally for its operation developing, as well as strengthening the pillars that make Costa Rica an ideal location for complex and high value-added operations.”
“Following a very thorough evaluation process we have decided to establish the Americas spoke of Swarovski’s Global Business Services in Costa Rica. The local authorities have been highly professional and engaged in their support for us. This has created a solid foundation for a long-term commitment”, stated Marcel Angst, Executive Vice President Global Business Services.
Jorge Sequeira, Managing Director of CINDE, added: “Swarovski’s GBS will bring more added value to the Costa Rican services sector operation and its exports. During 2017, the services exports represented 46% of the total services exports of the country, almost twice the average of the OCDE members (27%).”
Swarovski’s investment will ensure a range of new career opportunities: “At Swarovski, we value people who show a real passion for what they do, and who inspire this passion also in colleagues and customers. We are looking for well-educated talents who are interested in working for a global company. Our scope of activities in Costa Rica will include a growing number of multi-functional processes and services, jointly operated with all the other parts of our global service network”, says Amed Espinoza, Managing Director Swarovski San José.
Numerous VIP guests attended the opening event and expressed pleasure regarding Swarovski’s business commitment to the region.
The Swarovski Crystal Business is run by the fifth generation of family members and has a global reach with approximately 3,000 stores in around 170 countries, more than 27,000 employees, and revenue of about 2.7 billion euros in 2017.
For career opportunities go to: www.swarovskigroup.com/S/careers/Costa-Rica.en.html




