Citi Service Center Celebrates 10 Years in Costa Rica and Announces New Jobs

Share this article

As part of its growth strategy in Costa Rica, Citi announced that it hopes to continue generating more employment opportunities through the end of the year. The above was communicated, in the framework of the celebration of the tenth anniversary of the Shared Service Center, better known as: Citi Service Center (CSC) which operates in Costa Rica, La Ribera de Belén, where it provides services to other Citi offices worldwide.

The growth in the number of jobs is part of a development strategy that the company has in Costa Rica, a country where 10 years ago, they decided to establish its Shared Service Center, attracted by the country’s economic stability, education level, as well the country’s strategic location.

“Ten years ago, we started with 25 employees and an investment of US $ 500,000. The growth over these years has been exponential. Right now, the cumulative investment of the Citi Service Center in the country exceeds US $ 47 million”, said Morella Ramírez, Manager of the Citi Shared Service Center, in Costa Rica.

“Costa Rica has opened the doors to offer a service of the highest quality to other Citi offices internationally. From Costa Rica, we have shared best practices with the network of service centers, which positions us favorably and we hope to continue growing,” added Ramírez.

On March 3rd, the company will hold a job fair in its offices located in El Cafetal Corporate Center, in La Ribera de Belén, as it will be recruiting bilingual English-Spanish professionals for different areas including: Accounting, Economics, Finance, Technology, Audit and Risk Management, Compliance, Human Resources, Supply Chain, among others. In addition, people with Portuguese proficiency are also sought. Those interested can access the website https://jobs.citi.com/costarica.

“Human talent has been one of the main pillars of Citi’s growth in Costa Rica: Costa Ricans have demonstrated great talent, passion and professionalism that translates into innovation and continuous improvement that are key factors in our company,” said Ed Sánchez, Manager of Citi in Costa Rica.

“Citi’s commitment in Costa Rica is two-way. In the first instance, operating a Service Center with the highest standards of excellence providing support to its services to Citi globally. In the second instance, we are committed to the corporate clients with whom we have worked for almost 50 years, supporting us in their endeavors and innovations; with these corporate clients we have continuously worked on some of the most important strategic transactions in the country that have ultimately generated progress, development and growth in Costa Rica,” added Sánchez.

In 2017, the Chamber of Commerce of Costa Rica recognized the Citi Service Center in Costa Rica with the “best service exporter of the year” award, recognizing its vision and commitment to the country’s growth.

Also, this year, in the framework of the tenth anniversary of its Shared Service Center, Citi Costa Rica was authorized by the government to use the country brand Essential Costa Rica, to promote values that Citi shares with Costa Rica as Excellence, Sustainability, Innovation, Social Progress and the Costa Rican Origin.

Print Friendly, PDF & Email

Comments