This 2017 the service center sector has announced the opening of close to six thousand jobs in Costa Rica, almost double the amount of the previous year.

The company that has shown the biggest and most aggressive expansion is Amazon, which recently opened 2,500 openings in different areas; other companies that have considerably increased their payroll include Microsoft, Roche, MSD, Concentrix, Convergys, Smile Direct Club, McKinsey & Co., Feuji and TransPerfect.

According to Alejandro Filloy, General Manager for Amazon, their expansion and growth which registers an annual 30% globally, has allowed them to have this expansion and thus the demand of personnel.

Smile Direct on the other hand went from having 50 collaborators in August of 2016 to 160 by the end of that same year and opening 400 new positions in 2017. The company expects to quadruple their operation in the next two years.
The Costa Rican Investment Promotion Agency (CINDE) reports that companies are fulfilling their requirements with local talent but they have expressed that if there was a larger number of candidates with the necessary technical abilities, the proficiency in a second language and degrees in the most demanded fields, the number of jobs that open every year in the country could double.

Data by CINDE also shows that multinational companies have generated between 2008 and 2016 in average almost 7 thousand jobs a year.

Jobs in this sector pay a competitive salary, which is beneficial to the country.